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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Cashback on current account is a welcome bonus.

Cashback on current account is a welcome bonus. Reviewed on: 12th April 2024

So easy to set it up.

So easy to set it up. App is fantastic Reviewed on: 12th April 2024

No bad experience at moment.

No bad experience at moment. I’ll recommend. Reviewed on: 12th April 2024

An extremely efficient banking experience, simple &...

An extremely efficient banking experience, simple & easy Reviewed on: 12th April 2024

Customer questions answered very quickly .

Customer questions answered very quickly .with easy to understand information. Reviewed on: 12th April 2024

App easy to use

App easy to use Always kept up to date with spending and for up coming direct debits. When they are going out etc Reviewed on: 12th April 2024

Excellent company

Excellent company with great service and great rewards. Reviewed on: 12th April 2024

Great bank

Spoke to a person quickly and have had a great experience with cash back. Reviewed on: 12th April 2024

I have been with Chase for 2 years and I love them.

I have been with Chase for 2+ years now and the interest rates have been Phenomenal, 4.1% Also the roundup is so useful and a cheap price per year too ❤️ Reviewed on: 12th April 2024

Chase Bank Customer Experience.

I like using the Chase Bank app. It is easy to transfer money to the account and when this is done the bank sends a text message to confirm that the transaction has been received. It is also great to know that I can use my Chase Bank card when I am abroad and that I won't be charged any interest. So, overall excellent and would certainly recommend. With thanks. Reviewed on: 12th April 2024

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