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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Efficient.

Efficient. Does what it says on the tin, What more could you want. Reviewed on: 12th April 2024

I like the fact an email is sent each time I use my...

I like the fact an email is sent each time I use my card. Also when out of the UK it converts the debit to sterling. Reviewed on: 12th April 2024

Happy new customer

Only joined in February 2024 & have been impressed with the ease of use of the App & the rewards. Reviewed on: 12th April 2024

Cashback on current account is a welcome bonus.

Cashback on current account is a welcome bonus. Reviewed on: 12th April 2024

So easy to set it up.

So easy to set it up. App is fantastic Reviewed on: 12th April 2024

No bad experience at moment.

No bad experience at moment. I’ll recommend. Reviewed on: 12th April 2024

An extremely efficient banking experience, simple &...

An extremely efficient banking experience, simple & easy Reviewed on: 12th April 2024

Customer questions answered very quickly .

Customer questions answered very quickly .with easy to understand information. Reviewed on: 12th April 2024

App easy to use

App easy to use Always kept up to date with spending and for up coming direct debits. When they are going out etc Reviewed on: 12th April 2024

Excellent company

Excellent company with great service and great rewards. Reviewed on: 12th April 2024

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