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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use and very professional

Easy to use and very professional Reviewed on: 12th April 2024

Excellent easy to use app.

Excellent easy to use app. Great interest rates. All transactions are instant. Very secure. I had to make a large payment for a purchase. I received a call from chase to make sure I was not being scammed before they allowed the payment to go through. Reviewed on: 12th April 2024

Excellent communication

I have contacted Chase a couple of times and they responded immediately and sorted my issue out directly. I have both savings and current account with them and highly recommend them. Reviewed on: 12th April 2024

Cashback without charging you fees!

It is the only bank that gives cashback without charging you a fee or anything, plus international purchases are also fee-free (I do hate when banks charge you a non-sterling fee, for instance). Reviewed on: 12th April 2024

Easy to use App, customer service excellent.

Easy to use App, customer service excellent. Reviewed on: 12th April 2024

A great way to spend and save!

A great way to spend and save! I can ring-fence my regular spending and earn cash back on everyday expenses. The app on my phone is easy-to-use and so I can keep up-to-date with my account. Reviewed on: 12th April 2024

Very suitable account

Quick application, easy to manage the account. Reviewed on: 12th April 2024

Never had an issue so I have never felt the need to...

Never had an issue so I have never felt the need to ring customer services. My friend recommended chase to me. She had spoken to customer services & said they are second to none. Reviewed on: 12th April 2024

Superb banking app

Superb banking app, clear and concise use of the site along with excellent two stage verification process so added security when moving or spending your hard earned money. Reviewed on: 12th April 2024

Excellent

It's convenient and easy to use, they have great offers and love their rewards scheme Reviewed on: 12th April 2024

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