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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fantastic service!

Fantastic service! I had no issues getting an account set up. The card came in within a week. Took a few steps to get it installed. It have been a brilliant experience so far. Reviewed on: 12th April 2024

The account is everything I need.

The account is everything I need. I like the 'round-up' idea. Very easy app to use, so 5 stars Reviewed on: 12th April 2024

The best Bank

I've never had a problem with chase Bank or customer services and they sponsor the greatest sport in the Reviewed on: 12th April 2024

Very good incentives.

Very good incentives. Easy to use app. Round up. Reviewed on: 12th April 2024

Have had no problems with the this bank fantastic se...

Have had no problems with the this bank fantastic service and you get 1% cash back on anything you spend. Reviewed on: 12th April 2024

Actual people alive helpful on phone .

Actual people alive helpful on phone if you need them not BOTS programed by evil coder determined to.crash banking system by driving people to storing money under matress out of desperation fear and hatred Reviewed on: 12th April 2024

Good experience, it opening of the account was very...

Good experience, it opening of the account was very good and straightforward. It easy to manage my account Reviewed on: 12th April 2024

I cannot fault Chase at all, brilliant online facili...

I cannot fault Chase at all, brilliant online facilities and really easy to use.I've even set up the rewards side and will also do the savers account Reviewed on: 12th April 2024

Nothing but excellent experience so far with Chase.

Nothing but excellent experience so far with Chase. Only opened my account in the last 5 months and already enjoying more perks than when I was with my high street bank. I already recommended Chase to everyone I know. Reviewed on: 12th April 2024

Easy to get hold of customer service, great card to...

Easy to get hold of customer service, great card to use abroad- no fees. I like the interest as you shop Reviewed on: 12th April 2024

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