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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great rewards, saving options like the round up opt...

Great rewards, saving options like the round up option. Reviewed on: 12th April 2024

Best UK Bank by far

I’ve got 3 different current accounts but non of them give me the satisfaction the Chase Account is giving me right now. The 1% cash back after purchases and my favourite is the Roundup. I’ve never called customer service before because I haven’t had any issues. You get your alerts after every transaction Reviewed on: 12th April 2024

Easy,straightforward & rewarding banking.

Easy,straightforward & rewarding banking. Matched with exceptional customer service. Reviewed on: 12th April 2024

Good bank to use

Transferred after being with my bank for nearly 15 years. Good communication, good service and great reward on cashback and savings % as well. Also save the change %great. Well impressed and happy Reviewed on: 12th April 2024

Very user friendly.

Very user friendly. Interest rates are competitive Reviewed on: 12th April 2024

Great no hassle banking service at your finger tips.

Great no hassle banking service at your finger tips. Reviewed on: 12th April 2024

21st century banking!

Easy to open. Card arrived quickly. No card details on card for security. Simple layout on App. Insights to see where you are spending. Quick transactions. What's not to like? Reviewed on: 12th April 2024

Very good cust service quick response also no charge...

Very good cust service quick response also no charges for overseas Reviewed on: 12th April 2024

Excellent communication and good service and products

Excellent communication and good service and products Reviewed on: 12th April 2024

What's not to like?

I opened my Chase Current account for overseas travel. I have been delighted at the service in countries across in three continents. I also get cash back. I have recommended friends and they too are delighted Reviewed on: 12th April 2024

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