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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Going the extra mile

Everytime I call Chase with a query, they are excellent at providing the required assistance and I always feel like a valued customer - nothing is too much trouble ! Reviewed on: 12th April 2024

I got an account rarely using it so far

I got an account rarely using it so far Reviewed on: 12th April 2024

Great customer service, easy to use.

Great customer service, easy to use. Reviewed on: 12th April 2024

Ok bank.

Ok bank. I need more time fór start Reviewed on: 12th April 2024

Excellent banking service and good customer service

Excellent banking service and good customer service Reviewed on: 12th April 2024

Just so easy to use, great.

Just so easy to use, great. Simple and just what people need. Reviewed on: 12th April 2024

Things I really like about Chase Bank

Things I really like about Chase Bank are: 1% cash back on everyday spending, it’s easy to use, has a nice layout on the app, my money feels safe, transfers to and from other accounts are smooth, free and fast, numberless card and the ability to freeze card and online spending. There’s probably more great things but I really like it and would recommend this bank to anyone. Reviewed on: 12th April 2024

Brilliant

Fantastic app great deals like money back and round up Reviewed on: 12th April 2024

All good

The app is easy to use, secure and does everything you'd expect of a top current account. It's easy to manage bills, switch money and the customer service is outstanding. Reviewed on: 12th April 2024

Great app love it.

Great app love it. Very handy to use Reviewed on: 12th April 2024

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