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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very good cust service quick response also no charge...

Very good cust service quick response also no charges for overseas Reviewed on: 12th April 2024

Excellent communication and good service and products

Excellent communication and good service and products Reviewed on: 12th April 2024

What's not to like?

I opened my Chase Current account for overseas travel. I have been delighted at the service in countries across in three continents. I also get cash back. I have recommended friends and they too are delighted Reviewed on: 12th April 2024

Going the extra mile

Everytime I call Chase with a query, they are excellent at providing the required assistance and I always feel like a valued customer - nothing is too much trouble ! Reviewed on: 12th April 2024

I got an account rarely using it so far

I got an account rarely using it so far Reviewed on: 12th April 2024

Great customer service, easy to use.

Great customer service, easy to use. Reviewed on: 12th April 2024

Ok bank.

Ok bank. I need more time fór start Reviewed on: 12th April 2024

Excellent banking service and good customer service

Excellent banking service and good customer service Reviewed on: 12th April 2024

Just so easy to use, great.

Just so easy to use, great. Simple and just what people need. Reviewed on: 12th April 2024

Things I really like about Chase Bank

Things I really like about Chase Bank are: 1% cash back on everyday spending, it’s easy to use, has a nice layout on the app, my money feels safe, transfers to and from other accounts are smooth, free and fast, numberless card and the ability to freeze card and online spending. There’s probably more great things but I really like it and would recommend this bank to anyone. Reviewed on: 12th April 2024

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