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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase bank is an excellent bank where i can manage m...

Chase bank is an excellent bank where i can manage my account and savings using there app and everything is concise and clear to understand. Reviewed on: 12th April 2024

My Chase account

I opened a Chase account for the cashback after being with First Direct for 20 years. I'm so pleased I did as I get great service, easy to manage and no hidden charges. Reviewed on: 12th April 2024

Easy to setup and manage account.

Easy to setup and manage account. Great incentives, cashback scheme and interest being paid on a current account without any monthly fees Reviewed on: 12th April 2024

I love it sooooo much!

I love it sooooo much!! It’s made life easier and the cash back is my fave I have told everyone about it Reviewed on: 12th April 2024

Have banked with Chase since early access, the app i...

Have banked with Chase since early access, the app is well made and easy to use, and the times I have had to call customer service my issue has been promptly resolved. Reviewed on: 12th April 2024

Great customer service and really helpful

Great customer service and really helpful Reviewed on: 12th April 2024

My experience was very good Especially when I am tra...

My experience was very good Especially when I am traveling outside the UK, it is a really good rate to convert pounds into the currency of those countries Reviewed on: 12th April 2024

Great bank to use

I've used chase pretty much since before it was well known. I've never had any major issues and customer services are absolutely amazing! Reviewed on: 12th April 2024

Overseas

My main reason for opening was more to use it abroad, as it was suggested by Martin Lewis money saving market. I found whilst overseas it made everything so easy. I was able to see the conversion rates, the cards was accepted at a lot of places, and if I had to use the cash point, I knew exactly how much I was taken out in sterling. Since coming back, I'm still using the account, as it's easy to send money to other accounts if needed, plus I like some of the incentives on offer. Reviewed on: 12th April 2024

Good start very good bank and very trustworthy

Good start very good bank and very trustworthy Reviewed on: 12th April 2024

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