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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Quite simply Chase are TRULY AMAZING.

The extremely helpful, always available, efficient and polite customer service is an absolute breath of fresh air. The app is simply wonderful. I’ve never had such a positive experience from a bank , app or customer service before. I am truly amazed at how good Chase are. Reviewed on: 12th April 2024

Only been with Chase for a year but have had no prob...

Only been with Chase for a year but have had no problems and find the app easy to use Reviewed on: 12th April 2024

At the moment Chase is the bank I use the most.

At the moment Chase is the bank I use the most. It has become my main bank because it has so much. I can have my current and savings account in one place it's amazing. It's all so easily accessible. The interest for the savings account is great. There's also cashback of 1% on purchases, as well as a roundup scheme where the money that's rounded up from purchases goes into a separate account that then gets transferred after a certain amount of time. I love it Reviewed on: 12th April 2024

Chase is the best product in the banking sector

Chase is the best product in the banking sector. Website fast intuitive and interactive. Excellent customer support. No waiting for answer Reviewed on: 12th April 2024

Chase Banking

The current account has 1% cashback for transactions and allow non-Sterling transactions at bank rate without additional fees. Chase also have a savings account with 4% interest. Moving cash between accounts is very simple via the app. Reviewed on: 12th April 2024

Best bank for customers

Chase gives the best interest rates, where you actually notice the rewards from the bank on your balance. The app is easy to use and provides great security. Regular contact via email with useful information as opposed to just advertising taking up space in my inbox. Reviewed on: 12th April 2024

Easy to set up.

Easy to set up. No fuss or drama and easy to use app. The only time I needed a question it was answered in seconds. Great product and have reccommended to others. Reviewed on: 12th April 2024

Everything you’d want and need from an online bank,...

Everything you’d want and need from an online bank, great communication and excellent service Reviewed on: 12th April 2024

Excellent service, easy to contact and good rewards...

Excellent service, easy to contact and good rewards for everyday use of the account. Reviewed on: 12th April 2024

How banking should be

Professional, efficient, and it just works. Reviewed on: 12th April 2024

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