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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

It’s been about two years now I’ve had this account...

It’s been about two years now I’ve had this account and I can say with my hand on my hart that I’ve had no problems what so ever top bank. Reviewed on: 12th April 2024

Great account service and very easy to check out you...

Great account service and very easy to check out your account Reviewed on: 12th April 2024

It’s been great.

It’s been great. I am always confident that when I make a transaction I get immediate feedback. The app is un obtrusive and it is easy to navigate and view previous statements. Reviewed on: 12th April 2024

Amazing.

Been with chance few month now and everything is perfect Reviewed on: 12th April 2024

Chase Bank

The quality of the app, the perks and the ease of use mean this is the best bank account that I've ever held. Reviewed on: 12th April 2024

74 years of age,hated online banking, the chase app...

74 years of age,hated online banking, the chase app is a dream to navigate.Customer service excels 24/7 and really care about any issue. Reviewed on: 12th April 2024

Excellent bank no hassle easy to use in uk and Europ...

Excellent bank no hassle easy to use in uk and Europe very pleased brilliant service Reviewed on: 12th April 2024

Excellent

Never had cash back rewards with previous bank so I’m very happy with chase bank Reviewed on: 12th April 2024

I have been with Chase for a few years.

I have been with Chase for a few years. I have used customer service and found it outstanding. I absolutely love their rewards system for everyday spending. It has really helped me pay off debts and cope with the cost of living. Reviewed on: 12th April 2024

Best experience Bank

Chase has been first class every time in what ever issue or requirements Reviewed on: 12th April 2024

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