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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Just an excellent account that saves you money

Just an excellent account that saves you money Reviewed on: 14th February 2026

Always available if help is needed

Always available if help is needed - which happened when we were travelling. It was reassuiring to speak to a person and not a chatbot. Reviewed on: 14th February 2026

Easy to use mobile banking app.

Easy to use mobile banking app. Easy to create new current accounts. Reviewed on: 14th February 2026

Great bank with fab features

It’s a fab bank with great offers on earning cashback for spending and the round up feature is great to save without realising Reviewed on: 14th February 2026

Chase Bank - almost the full package.

Chase handles banking intuitively and seamlessly - I’ve never had any issues and overall find the feature set, such as integrated investing and setting up new pots, mostly comprehensive. However, a missing feature that I have found myself using other banking apps for is virtual and 1-time-use disposable cards for purchases online where safety and security may be a concern (e.g. when Apple Pay isn’t supported and I’d otherwise have to input my full card details) Reviewed on: 14th February 2026

100% recommend everything about Chase

Excellent app, customer service. Would 100% recommend everything about Chase Reviewed on: 14th February 2026

Speedy and simple account opening process

Speedy and simple account opening process Reviewed on: 14th February 2026

Never let me down , excellent customer service

Never let me down , excellent customer service Reviewed on: 14th February 2026

Does what it says on the tin.

Does what it says on the tin. Good rates on using card abroad and round ups too. Reviewed on: 14th February 2026

Easy to use app, rewards on spending, never any prob...

Easy to use app, rewards on spending, never any problems Reviewed on: 14th February 2026

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