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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simple, and reward-ful!

I like Chase bank because it is simple to use (a good app!), has good offers and rewards. I like that both the current account and savings accounts have various benefits. When I recently encountered a problem, the chat customer service was very useful too. Reviewed on: 12th April 2024

Will always recommend!

I have had an excellent experience with Chase since opening my current account. When I have needed to contact customer service, they have always been extremely helpful and prompt with their assistance. The best service I have received from a bank! Reviewed on: 12th April 2024

Very easy user friendly App.

Very easy user friendly App. Great customer service from the UK. Reviewed on: 12th April 2024

Best Bank

Best Bank I’ve ever had to deal with wish I’d changed sooner Reviewed on: 12th April 2024

Good service

VVery good experience with this bank. The customer service was excellent and the staff was very helpful. They were able to answer all of my questions and provide me with the information I needed. The online banking platform was also very user-friendly and made it easy for me to manage my accounts. Overall, I am extremely satisfied with the service I received from this bank and would highly recommend it to others. Reviewed on: 12th April 2024

The app is easy to manage .

The app is easy to manage . It is especially good when abroad Reviewed on: 12th April 2024

Easy set up, very competitive rates, zero charges fo...

Easy set up, very competitive rates, zero charges for using card in other countries. Fantastic app and zero issues at any point. Reviewed on: 12th April 2024

It’s very good for shopping abroad.

It’s very good for shopping abroad. It’s also easy to transfer money to Reviewed on: 12th April 2024

rewards and rates

When I went abroad, Chase was very good for finding me the best rates in the area. Not only that, I was getting rewarded to use the card! Would highly recommend Reviewed on: 12th April 2024

Excellent super easy app.

Excellent super easy app. Used on my current holiday and could instantly see the exchange rate and how much I’d spent. Highly recommend Reviewed on: 12th April 2024

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