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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Convenient and Smart

Chase has proven itself to be a challenger bank that combines superior customer service with a broad offer that meets the convenience and additional value consumers are looking for. The swiftness and ease of the set up process is a particularly incredible feature, removing the usual hassle involved in setting up a bank account by replacing it all with an app process. Reviewed on: 12th April 2024

So easy to use chase via the app chase account

So easy to use chase via the app Reviewed on: 12th April 2024

Best bank!

They provide an excellent banking experience Reviewed on: 12th April 2024

Great banking better rewards.

Great banking better rewards. Great too save with round up, cash back offers too Reviewed on: 12th April 2024

Good rates of interest and low charges abroad.

Good rates of interest and low charges abroad. Easy and simple to use. Reviewed on: 12th April 2024

Easy to use great app all I ever wanted in online ba...

Easy to use great app all I ever wanted in online banking thanks Reviewed on: 12th April 2024

Excellence in Service - Chase Banking

Delivery of the Card was excellent, banking easy to use and service great. Interest can be a little more. Overall Happy with the performance and banking service. Thank you so much Reviewed on: 12th April 2024

very easy to use.

No problems at all, very easy to use. Very reliable. Would recommend, particularly for foreign transactions Reviewed on: 12th April 2024

Excellent service and good exchange rates

Excellent service and good exchange rates Reviewed on: 12th April 2024

Great bank for savings and for current account

Great bank for savings and for current account debit cards with no numbers prevent theft so really good idea having details kept on the app. Customer service is good but unfortunately in one instance could not help in a big situation whereas Halifax did Reviewed on: 12th April 2024

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