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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I have found Chase a great bank to use.

I have found it a great bank to use . Very responsive & imaginative compared to the UK mainstream one which we have used for 50 or so years. Although it seems that Lloyds have upped their online game somewhat in the last 2 years. Although they still charge for foreign holiday spending . Reviewed on: 12th April 2024

Fanatic banking service

I love the money round-up features, also good interest rates. Easy to use app. Any time I have reached out to the customer services department via the app I get an immediate response. I’ve had a great expletive with Chase. Reviewed on: 12th April 2024

Easy, good value banking!

Great 1% cash back and round up rewards, great customer service. App works well. Reviewed on: 12th April 2024

Convenient and Smart

Chase has proven itself to be a challenger bank that combines superior customer service with a broad offer that meets the convenience and additional value consumers are looking for. The swiftness and ease of the set up process is a particularly incredible feature, removing the usual hassle involved in setting up a bank account by replacing it all with an app process. Reviewed on: 12th April 2024

So easy to use chase via the app chase account

So easy to use chase via the app Reviewed on: 12th April 2024

Best bank!

They provide an excellent banking experience Reviewed on: 12th April 2024

Great banking better rewards.

Great banking better rewards. Great too save with round up, cash back offers too Reviewed on: 12th April 2024

Good rates of interest and low charges abroad.

Good rates of interest and low charges abroad. Easy and simple to use. Reviewed on: 12th April 2024

Easy to use great app all I ever wanted in online ba...

Easy to use great app all I ever wanted in online banking thanks Reviewed on: 12th April 2024

Excellence in Service - Chase Banking

Delivery of the Card was excellent, banking easy to use and service great. Interest can be a little more. Overall Happy with the performance and banking service. Thank you so much Reviewed on: 12th April 2024

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