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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49010)

very easy to use.

5
No problems at all, very easy to use. Very reliable. Would recommend, particularly for foreign transactions Reviewed on: 12th April 2024
L R's avatar
L R

Excellent service and good exchange rates

5
Excellent service and good exchange rates Reviewed on: 12th April 2024
Jorgi P's avatar
Jorgi P

Great bank for savings and for current account

3
Great bank for savings and for current account debit cards with no numbers prevent theft so really good idea having details kept on the app. Customer service is good but unfortunately in one instance could not help in a big situation whereas Halifax did Reviewed on: 12th April 2024
Sam 's avatar
Sam

Excellent customer service.

5
Excellent customer service. Fantastic service abroad Reviewed on: 12th April 2024
Morag C's avatar
Morag C

Very user friendly.

5
Very user friendly. Any issues I’ve had have been swiftly resolved Reviewed on: 12th April 2024
Alex's avatar
Alex

Great experience

5
Great experience as a customer especially with how easy it was to set up an account and transact. Reviewed on: 12th April 2024
Jenny M's avatar
Jenny M

Everything has been smooth.

5
Everything has been smooth. No hastle. Reviewed on: 12th April 2024
Jarred C's avatar
Jarred C

My account notifies me when money goes into and when...

5
My account notifies me when money goes into and when money comes out and using my debit card abroad is excellent. Reviewed on: 12th April 2024
Dennis W's avatar
Dennis W

Great experience

5
From setting up to using this account it was so easy Reviewed on: 12th April 2024
Al's avatar
Al

Extremely easy account to manage and also great app...

5
Extremely easy account to manage and also great app to keep track of everything Reviewed on: 12th April 2024
SS's avatar
SS

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