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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I has reason to call chase recently and the service...

I has reason to call chase recently and the service was outstanding .The lady over the chat was amazing and she was an actual person so was so easy , the other benifits on my current accounts fantastic..I'm staying with chase.. Reviewed on: 12th April 2024

A Bank that does exactly what it promises!

I opened a Chase Bank current account to see for myself whether it lived up to its TV advertisements. I have all the necessary bank facilities with NatWest, so I didn’t really need the Chase account, but I shall be keeping it because it is so simple and effective, doing exactly what it promises. I’ve chosen to use it mainly for my motoring expenses, but whenever I’ve used it for any other purchase it has also worked perfectly. One of the surprising features is that the Bank records the transactions almost immediately.. I have also found the ability to speak to a live agent in the customer service department without delay very helpful and certainly unusual these days—it’s much more difficult with my principal bank! I’m now considering taking advantage of the Chase savings account, which makes an attractively simple offer. All in all, Chase offers straightforward, effective banking with an attractive, customer-friendly interface. Reviewed on: 12th April 2024

Easy, secure and excellent perks.

It was so simple to set up my account. The app is easy to navigate and everything feels very secure. I added a savers account in minutes and it is very convenient to move back and forth. Additionally the interest rates and perks such as 1%cash back on spending has been a real bonus. Reviewed on: 12th April 2024

Best bank I’ve ever had would really recommend this...

Best bank I’ve ever had would really recommend this to everyone as it’s so simple to use and the customer service is really great possibly the best customer service I have dealt with from a bank as I’ve had quite a few banks and this bank has been the best I terms of how simple everything is and the online banking is so easy and simple to use and to set up an account it is really easy I would really recommend this bank to everyone if you’re looking for a great bank to use with no hidden fees and no extra charges also the cashback on it is great as I use it every day and i have accumulated a lot of cash back so I highly recommend this bank to anyone looking to find a new bank Reviewed on: 12th April 2024

impressed with every aspect of my chase bank...

I am so impressed with every aspect of my chase banking account easy to use totally user friendly a really efficient and very effective service and the savings has a fantastic rate of interest Reviewed on: 12th April 2024

Bank of benefit

Since I’ve been with chase my money has grown slightly with there 4% interest on top of my savings. Plus I save money with their no international fees. Reviewed on: 12th April 2024

I had a problem with my card abroad, they got back t...

I had a problem with my card abroad, they got back to me very fast and solved the problem in a couple minutes Reviewed on: 12th April 2024

Fabulous customer services team

Customer services very helpful and patient. they took their time and took baby steps with to help me get to where I needed to. you could not wish for a better customer services team Reviewed on: 12th April 2024

Chase bank is an excellent bank to use, great app an...

Chase bank is an excellent bank to use, great app and user interface, they have various offers which make using the bank a real benefit. The cash back offers are a great touch to help save money where possible Reviewed on: 12th April 2024

Just a very competitive current account that pays a...

Just a very competitive current account that pays a good interest rate and offers an online experience that’s easy to use but secure. Reviewed on: 12th April 2024

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