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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

App so easy to use.

App so easy to use. Excellent rates on cashback and savings. Love it. Reviewed on: 12th April 2024

Chase bank is great must have!

Chase bank is great all round, current and savings and great customer service. Reviewed on: 12th April 2024

Recently got married and changing my name with chase...

Recently got married and changing my name with chase was a lot easier than other companies. Great communication Reviewed on: 12th April 2024

Uk best bank best online banking a great bank

Uk best bank best online banking a great bank Reviewed on: 12th April 2024

great for travel use, no foreign transaction fee

great for travel use, no foreign transaction fee Reviewed on: 12th April 2024

Chase helped me when I got scammed by a hotel while...

Chase helped me when I got scammed by a hotel while on holiday. I was super impressed with the speed and diligence of their investigation. Reviewed on: 12th April 2024

Their 1% cash back on current accounts is amazing.

Their 1% cash back on current accounts is amazing. Reviewed on: 12th April 2024

Customer service is brilliant.

Customer service is brilliant. You can either speak to someone via message or over the phone. Very helpful and polite. The account its self is great. Especially if you travel overseas as there aren’t any fees if you use your debit card. Reviewed on: 12th April 2024

First class customer service.

First class customer service. Easy money transfers. No fuss banking. Reviewed on: 12th April 2024

Everything you need and more

Everything you need and more and it all just works! And quickly. Service enquiries responded to quickly and comprehensively. Reviewed on: 12th April 2024

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