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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great customer service

Whenever I had a question about products and services I received a prompt and professional answer. Once I had a problem and i had to raise the issue with customer service support. I was very impressed by their speedy response and a solution was found. Reviewed on: 12th April 2024

So easy to manage the account and great rates and sa...

So easy to manage the account and great rates and saving products Reviewed on: 12th April 2024

Chase makes banking easy

Chase makes banking easy & effective with their up to the minute communications. Reviewed on: 12th April 2024

App so easy to use.

App so easy to use. Excellent rates on cashback and savings. Love it. Reviewed on: 12th April 2024

Chase bank is great must have!

Chase bank is great all round, current and savings and great customer service. Reviewed on: 12th April 2024

Recently got married and changing my name with chase...

Recently got married and changing my name with chase was a lot easier than other companies. Great communication Reviewed on: 12th April 2024

Uk best bank best online banking a great bank

Uk best bank best online banking a great bank Reviewed on: 12th April 2024

great for travel use, no foreign transaction fee

great for travel use, no foreign transaction fee Reviewed on: 12th April 2024

Chase helped me when I got scammed by a hotel while...

Chase helped me when I got scammed by a hotel while on holiday. I was super impressed with the speed and diligence of their investigation. Reviewed on: 12th April 2024

Their 1% cash back on current accounts is amazing.

Their 1% cash back on current accounts is amazing. Reviewed on: 12th April 2024

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