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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Customer service is brilliant.

Customer service is brilliant. You can either speak to someone via message or over the phone. Very helpful and polite. The account its self is great. Especially if you travel overseas as there aren’t any fees if you use your debit card. Reviewed on: 12th April 2024

First class customer service.

First class customer service. Easy money transfers. No fuss banking. Reviewed on: 12th April 2024

Everything you need and more

Everything you need and more and it all just works! And quickly. Service enquiries responded to quickly and comprehensively. Reviewed on: 12th April 2024

I’m very happy I use it when I go on holiday because...

I’m very happy I use it when I go on holiday because I don’t get charged to use card in Cyprus x Reviewed on: 12th April 2024

Great from start to finish.

Great from start to finish, Chase have been a fantastic addition to my banking portfolio. I thoroughly recommend Chase a my bank account of choice for their wide ranging selection of products and services. I have also recently set up a savings account to compliment my current account and so together the provide exceptional value and interest. Reviewed on: 12th April 2024

Simple and easy to sign up.

Simple and easy to sign up. Brilliant app with everything being so straight forward compared to other apps used. Super easy! Reviewed on: 12th April 2024

Clear Banking

Simple and easy to use with everything clear to understand on the app Reviewed on: 12th April 2024

Chase Are great, very easy to deal with

Chase Are great, very easy to deal with and Cust Service is great too Reviewed on: 12th April 2024

Good customer service,nice to earn abit of interest...

Good customer service,nice to earn abit of interest on a current account Reviewed on: 12th April 2024

So far, I've enjoyed pretty smooth transactions with...

So far, I've enjoyed pretty smooth transactions with my current account and transactions are really quick Reviewed on: 12th April 2024

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