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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Love my Chase Account.

Love my Chase Account. It’s so on the ball. Instant notification when transactions are made very secure and the app is easy to navigate! At 70 even I can do it! I love the Bank Card. I’m feel safe with it. No numbers on the card means no one can see it. How cool is that Reviewed on: 12th April 2024

Chase Account, the Account that Keeps on Giving !

I have had no issues since I've opened my Chase account. The App is simple to use and the cashback on my purchases is an added bonus for doing nothing more than buy the products I would buy anyway. I love the Roundups, without doing any extra work, I'm able to save really quickly. I also have really easy access my to cashback and Roundups accounts. I usually leave these accounts to accumulate and then use as my holiday spending money. The account is also amazing to use abroad. No fees and the best rates when paying with the local currency. All in all, I'm a Chase fan boy! Reviewed on: 12th April 2024

Excellent customer service, great current account wi...

Excellent customer service, great current account with cash back on purchases. Reviewed on: 12th April 2024

Easy to use and does what I need it to...

Easy to use and does what I need it to do Reviewed on: 12th April 2024

Always helpful with the few issues that I had, T...

Always helpful with the few issues that I had, They have a good process and good app in which to bank. Reviewed on: 12th April 2024

Very simple and rewarding bank.

Very simple and rewarding bank. Easy to use up. Reviewed on: 12th April 2024

Overall my experience with Chase bank has been very...

Overall my experience with Chase bank has been very positive and the customer service are very attentive and helpful Reviewed on: 12th April 2024

Brilliant chase.

Excellent online bank ,instant notifications.good rewards and cash back ,easy to set up accounts.good saving accounts if needed ,very happy with chase current account Reviewed on: 12th April 2024

Great communication and impeccable service.

Great communication and impeccable service. Reviewed on: 12th April 2024

Great banking experience

Very easy to bank with no fuss, like no details on card, everything done on line decent interest rate, nice to earn interest on current account, new and pleasant way to bank, hopefully be with them for some years to come Reviewed on: 12th April 2024

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