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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Always reply quickly and deal with situations

Always reply quickly and deal with situations Reviewed on: 12th April 2024

Chase gives you more than you expect..

Fantastic that you get interest in the current account, no fees when travelling & their customer service is first class. The app is really user-friendly too. Reviewed on: 12th April 2024

Excellent rates for travelling abroad

Excellent rates for travelling abroad Reviewed on: 12th April 2024

Great features and perks

Love the cash back feature, the dashboards and the integration with Nutmeg investment accounts and savings accounts with competitive interest rates. The round-up feature is also a nice addition. It would be great if Chase also introduced an automatic sweeping functionality where you could optimise the amounts in current and higher-yield savings accounts at any time. Reviewed on: 12th April 2024

Such a easy bank to use everything you need within a...

Such a easy bank to use everything you need within a bank never had any issues using chase banking Reviewed on: 12th April 2024

Just an excellent bank, what more needs to be said?

From setting up the account, to sending monies it is effortless. The customer service is excellent, better than most of the the other high street banks. Reviewed on: 12th April 2024

Great interest rates

Easy app to use, good interest rates. Overall good bank Reviewed on: 12th April 2024

Great Incentive

Chase gave me opportunity to learn about savings and how I can earn a bit more from cashback. Also I feel it's secure. Reviewed on: 12th April 2024

Great bank!

Fantastic service all round and extremely reliable. Chase makes everything easy to use via the app and it’s all straightforward. Even earning rewards along the way so you end up getting some free money back for doing nothing but using the app.! Reviewed on: 12th April 2024

Been banking with them for a few years now and very...

Been banking with them for a few years now and very good service swift emails keeping me well informed Reviewed on: 12th April 2024

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