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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to reach and helpful customer service.

Easy to reach and helpful customer service. Decent interest rate on savings Reviewed on: 12th April 2024

Fantastic bank account with chase team always online...

Fantastic bank account with chase team always online and ready to help the moment they can go international with the uk banking and open up cheque and cashing points they will certainly take over banking quick, easy and efficient my kind of banking Reviewed on: 12th April 2024

Straightforward and good way of banking

Straightforward, easy to use App and and altogether good way of banking Reviewed on: 12th April 2024

Very good service.

Very good service. Fair interest rates Reviewed on: 12th April 2024

Easy to use app.

Easy to use app which has helped me become a savvy saver with the ‘round up’ feature and the saving pots- I would highly recommend this bank! Reviewed on: 12th April 2024

It’s been amazing using Chase mobile app.

It’s been amazing using Chase mobile app. Reviewed on: 12th April 2024

My experience with Chase has been wholly positive.

My experience with Chase has been wholly positive. I wish I had joined them earlier! Reviewed on: 12th April 2024

Straight forward banking in a fast life it’s what’s...

Straight forward banking in a fast life it’s what’s required Reviewed on: 12th April 2024

Calls are answered in a timely manner.

Calls are answered in a timely manner. The fact that I don’t get charged any fees when I am in the USA is a massive plus. Reviewed on: 12th April 2024

Stellar performance

Never had an issue, app and transactions are super fast, and even when there is something wrong it says what is wrong on the app and the estimated time it would take to make it right. Reviewed on: 12th April 2024

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