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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

No issues

Yet to have an issue with Chase and been great to use abroad Reviewed on: 12th April 2024

Fantastic bank - excellent customer service and prod...

Fantastic bank - excellent customer service and products! Reviewed on: 12th April 2024

Found it so easy to use especially over seas

Found it so easy to use especially over seas Reviewed on: 12th April 2024

Very professional and efficient service

Very professional and efficient service Reviewed on: 12th April 2024

Free money cash back and interest great.

Free money - cash back and interest rates great Reviewed on: 12th April 2024

Responds to issues very quickly

I have had a few issues with a merchant taking money from my account, chase have been really helpful and dealt with my query extremely fast Reviewed on: 12th April 2024

Banking designed for users

It is so refreshing to have a banking app that is so obviously designed to make life easier for the customer rather than the bank. Such an intuitive app. Reviewed on: 12th April 2024

Current account and Savings Account number 1

Both the current account and savings account are brilliant. The app is easy to use and contacting Chase is simple and the staff are very helpful. It’s ideal and easy to use on holiday. I am so glad I started using Chase Reviewed on: 12th April 2024

Chase round up

Love the savings when you go shopping and round up Reviewed on: 12th April 2024

Best Current account out there

Best Current account out there, includes 1% cash back for spending subject to monthly money into account Reviewed on: 12th April 2024

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