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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank GREAT SERVICE INFORMATIVE nice people to...

Great bank GREAT SERVICE INFORMATIVE nice people to talk to very helpful and polite who could ask for anything else Reviewed on: 12th April 2024

Love this online bank

Easy setup, easy access to an actual person with navigating through a painful selection system Reviewed on: 12th April 2024

Great for using abroad, perfect to assist in managin...

Great for using abroad, perfect to assist in managing your finances with the ability to create various pots and tools to track your spending activity. The savings accounts also offer great rates with interest paid monthly and no withdrawal restrictions in place. The cashback offer is also a great feature Reviewed on: 12th April 2024

I opened a chase account 8 months ago and I could no...

I opened a chase account 8 months ago and I could not be more please with the service I received Reviewed on: 12th April 2024

Never a problem.

Never a problem. Customer service you can talk to… Reviewed on: 12th April 2024

1% payback on purchases and instant confirmation .

1% payback on purchases and instant confirmation . Reviewed on: 12th April 2024

Chase is tge number 1

Excellent Client Services, immediate support with all inquiries Reviewed on: 12th April 2024

Very easy to use

Very easy to use and I always feel sucure Reviewed on: 12th April 2024

GREAT experience with Chase

Chase is an incredible bank, straight forward and easy to use interface. It had hoed me a lot with savings and having control over how and where I spend my money. The 1% cashback was a huge draw to join the bank, we well as their interest rates on saving accounts. Reviewed on: 12th April 2024

Great banks, always able to get hold of them, great...

Great banks, always able to get hold of them, great communication, makes me feel like my money is safe with them Reviewed on: 12th April 2024

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