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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

So easy to use .

So easy to use . App is brilliant Reviewed on: 12th April 2024

Travelling abroad

Opened a Chase current account for travelling abroad, no issues and money back for every spend. Excellent and opened a savings account now as their interest rate is higher than my usual bank. Easy to use app, able to see different accounts right away! Reviewed on: 12th April 2024

Good xustomer services especialllybthe chat sevice

Good xustomer services especialllybthe chat sevice Reviewed on: 12th April 2024

Excellent banking app.

Excellent banking app and enjoy the monthly cashback reward Reviewed on: 12th April 2024

Very good and efficient service.

Very good and efficient service. I've not had any negative experiences with them Reviewed on: 12th April 2024

Great and quick service

Always help me if.i have an enquiry and resolve quickly Reviewed on: 12th April 2024

Very easy app to use.

Very easy app to use. customer service is very quick and are quick to answer/resolve. Reviewed on: 12th April 2024

The best account and card for travelling

Easy to set up, free to use abroad, the best that you can have. The customer service is good to easier to chat to them than a high street bank's chat bot. You can have a separate savings account where interest is paid. The only thing is that now you have to pay in £1500 to get cash back which was £500 before. Other than that I still like it. Reviewed on: 12th April 2024

My account feedback

I found it easy to set up and manage my account. The products with the account are helpful and great to use, in particular the cashback incentive is great. Reviewed on: 12th April 2024

Simple to use, constant updates on account status.

Simple to use, constant updates on account status. Easy to use the app. Add your accounts and simple to move money around Reviewed on: 12th April 2024

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