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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use

I’ve always found chase easy to contact and the app is easy to use secure and I’ve had no problems Reviewed on: 12th April 2024

Survey for chase

Great bank app easy to use and you can speak to someone on the phone. Reviewed on: 12th April 2024

So easy to use!

So easy to use! I love the way I get the best exchange rates. Reviewed on: 12th April 2024

What banks should have been like years ago.

What banks should have been like years ago. I’m in control of how my card works, I’m in control of atm limit, no details on card so reduce fraud. Myself and parent are both members. When we have called CS are excellent and resolve everything instantly Reviewed on: 12th April 2024

Easy interface to use and good incentives to manage...

Easy interface to use and good incentives to manage current account with cash back and round up. Reviewed on: 12th April 2024

I am so impressed with my chase account.

I am so impressed with my chase account. The app is so easy to use and I pay no fee each month but still get very good saving rates. The cash back each month is very helpful. There are lots of options to save money easily Reviewed on: 12th April 2024

Customer oriented experience

Very smooth customer oriented experience. The app is very clear and easy to follow. Reviewed on: 12th April 2024

Customer satisfaction

When I have contacted yourselves the phone has been answered on the 2nd ring unheard of in the banking/Insurance world makesca refreshing change. Reviewed on: 12th April 2024

The whole UX is fantastic and the overall experience...

The whole UX is fantastic and the overall experience with the bank has been great, not to mention roundups and savings offerings are better than what else is on the market. Reviewed on: 12th April 2024

Best bank account in uk

I which I knew about Chase early , every time I spend my pound I get a cash back, the best part , asking me where I want to transfer my cash back to my current account or saving. The app super easy to used nothing difficult even my 12 year old can used it for her saving . I have been recommended Chase to everyone because it is easy and saving you money in your pockets. Today we all need an extra penny. Thank you Chase you are the Banking App in uk at the moment. Reviewed on: 12th April 2024

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