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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Good service overall.

Good service overall. Online app is easy to navigate. Reviewed on: 12th April 2024

I’m getting current and relevant updates

I’m getting current and relevant updates Reviewed on: 12th April 2024

Excellent current account for everyday and travel

I love my Chase current account, fantastic for travel with no fees and great FX rates. Also great interest rates in savings. Seamless, easy to use app - all in all a fantastic customer experience. Reviewed on: 12th April 2024

Friendly customer service and great benefits

If I’ve ever had to contact customer service my needs have always been met and extremely promptly with friendly service. I have benefitted greatly from chase’s cash back and also their referral rewards. I also enjoy that all my card details are stored securely in the app. Reviewed on: 12th April 2024

Its convenient and I love the design

Its convenient and I love the design Reviewed on: 12th April 2024

Best so far

Easy to use and like the Card as no number or other details on it Reviewed on: 12th April 2024

Their account plans are easy to understand and they...

Their account plans are easy to understand and they help me track my spending and save money. Reviewed on: 12th April 2024

I used the Chase card abroad and no one gave it a se...

I used the Chase card abroad and no one gave it a second glance Reviewed on: 12th April 2024

It was easy to get the account the customer serv...

It was easy to get the account and the customer service is excellent and easy to get linked savings account the app is excellent Reviewed on: 12th April 2024

Reliable intuitive app and great web support.

Reliable intuitive app and great web support. Very competitive rates of interest. Reviewed on: 12th April 2024

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