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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Customer satisfaction

When I have contacted yourselves the phone has been answered on the 2nd ring unheard of in the banking/Insurance world makesca refreshing change. Reviewed on: 12th April 2024

The whole UX is fantastic and the overall experience...

The whole UX is fantastic and the overall experience with the bank has been great, not to mention roundups and savings offerings are better than what else is on the market. Reviewed on: 12th April 2024

Best bank account in uk

I which I knew about Chase early , every time I spend my pound I get a cash back, the best part , asking me where I want to transfer my cash back to my current account or saving. The app super easy to used nothing difficult even my 12 year old can used it for her saving . I have been recommended Chase to everyone because it is easy and saving you money in your pockets. Today we all need an extra penny. Thank you Chase you are the Banking App in uk at the moment. Reviewed on: 12th April 2024

Chase is a great bank for British Nationaks.

Chase is a great bank for British Nationaks. People know its a reputable sister bank of US JP Morgan Chase in the US.. I would recommend the bank. Reviewed on: 12th April 2024

Easy to open an account and good interest rate.

Easy to open an account and good interest rate. Good communication with quick updates on your spend. I feel very secure with this product. Reviewed on: 12th April 2024

Excellent Bank

Excellent for my banking requirements and when I had a question I was replied to literally immediately- what more can you ask for with an online bank ?! Reviewed on: 12th April 2024

Great account

Very easy to open the account online and no problems using card for payment when on holiday in Singapore and Australia Reviewed on: 12th April 2024

Easy to use bank and app and 1% cash back YES!

Easy to use bank and app and 1% cash back YES! Reviewed on: 12th April 2024

Chase App

Easy to use and good interest rate Reviewed on: 12th April 2024

Fresh Start

I have been very impressed with how the bank app is laid out. Very informalized clear and precise. Reviewed on: 12th April 2024

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