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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Secure and easy to manage

Very simple to manage your money but most of all, security is first class helping to prent fraud. Reviewed on: 12th April 2024

Great service with ease of access communication is b...

Great service with ease of access communication is brilliant Reviewed on: 12th April 2024

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff Reviewed on: 12th April 2024

This bank is vary good and give me rewards and more...

This bank is vary good and give me rewards and more cash back and service is very good Reviewed on: 12th April 2024

Mega 12 months with chase, long may it continue.

Great customer service and great products, especially the cashback on purchases rewards. Reviewed on: 12th April 2024

Great overall banking experience

Great overall banking experience Reviewed on: 12th April 2024

Excellent experience with them they help you straigh...

Excellent experience with them they help you straightaway. Staff are amazing Reviewed on: 12th April 2024

Chase bank app is very clear and easy to use

Chase bank app is very clear and easy to use Reviewed on: 12th April 2024

When it came to joining chase the process was easy a...

When it came to joining chase the process was easy and simple, love the rewards and how easy it is to move around the app. Have not dealt with customer service as yet as I have had no problems but otherwise I am very happy I joined chase and have already recommended chase to family members. Love how everything is available to see and you can see all information in regards to spending, saving tips. Reviewed on: 12th April 2024

Outstanding bank

Very good so far. I pretend to use more services from Chase. Amazing customer services! Thank you!! Reviewed on: 12th April 2024

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