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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy, quick communication.

Easy, quick communication. Great offers and deals such as maiking money when you spend! Reviewed on: 12th April 2024

Excellent service and fast transactions

Excellent service and fast transactions Reviewed on: 12th April 2024

Best decision I made.

I swapped Banks over after being with mine all my life and best decision I made, supportive, helpful, their 24/7. Reviewed on: 12th April 2024

Easy to set up and use

Easy to set up and use highly recommended Reviewed on: 12th April 2024

Very positive customer service experience via the ch...

Very positive customer service experience via the chat facility. Very helpful staff. App is easy to use. Lots of useful financial information. The ability to earn cash back on spending is another bonus. Reviewed on: 12th April 2024

Easy to use reliable and easy to access from the ver...

Easy to use reliable and easy to access from the very start Reviewed on: 12th April 2024

Very secure and customer friendly bank.

Very secure and customer friendly bank. App is easy ro use. High saving percentage. All perfect. Reviewed on: 12th April 2024

Excellent all round service.

Excellent all round service. I have recommended Chase to many family and friends who have all opened accounts. Reviewed on: 12th April 2024

Easy accounting.

Easy accounting with multiple accounts. Good rewards and interest rates. Reviewed on: 12th April 2024

Great App, 1% Cashback, Great Service

Straightforward and quick sign up process. Simple, well designed and easy to use app. It could however, include some features that Monzo and Starling have which would make it even better. Apart from that what makes the current account so great is the 1% cash back . For me that’s the standout feature and really separates Chase from others. Great customer service as well. Reviewed on: 12th April 2024

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