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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase Bank is one of the best bank in the world and...

Chase Bank is one of the best bank in the world and I am very happy with the service Reviewed on: 12th April 2024

Cash back promotion is great

Cash back promotion is great, easy to use app. Customer service is great and fast replying. Rewards system is really good too and round up savings is great value . Reviewed on: 12th April 2024

Best rates for instant & savings

Online banking, offer best rates for instant & saving accounts. Plus cash back on all your purchases. Reviewed on: 12th April 2024

User friendly and customer supportive

I find it really easy to check my balance, my transactions and my interest earned all in one place and easy to navigate. Customer service is prompt too Reviewed on: 12th April 2024

Highly efficient personal banking system.

Highly efficient personal banking system. No tedious security codes or card readers. Chase treats its customers like grown ups - no constant fraud alerts. Minimal marketing which is fantastic. Excellent customer service. Would use Chase exclusively if they offered a credit card and a joint current account. Reviewed on: 12th April 2024

Easy to use and good cashback deal on spending.

Easy to use and good cashback deal on spending. Reviewed on: 12th April 2024

Best bank, best rates, best app & best service

They know what their customer wants and needs. The app and customer service are first class Reviewed on: 12th April 2024

I love the fact that I can use the card anywhere in...

I love the fact that I can use the card anywhere in the world and the currency exchange is fantastic. Reviewed on: 12th April 2024

Very easy to use app and the customer service throug...

Very easy to use app and the customer service through the app chat function has been excellent. Very prompt at resolving all the queries I’ve had. The team are very pleasant to deal with. I really like the round up function and also the cash back as it’s easy to see what you’ve earned Reviewed on: 12th April 2024

Former resistant user debit cards

I have been resistant to using a debit card instead of cash for everyday shopping, but Chase makes it so easy, spending instantly shows up on my fingerprint accessed account on my phone, and I love the "Round up" feature that makes saving those pennies painlessly accumulate in a generous interest savings section. I am helped to only spend within my means, and I actually can see where my money has gone! I am now confident in using a card and recommended it to all my friends. Reviewed on: 12th April 2024

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