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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

No hasssle

Straightforward and easy to work with. Reviewed on: 12th April 2024

Chase is my go to travel account and rewards custome...

Chase is my go to travel account and rewards customers with perks like the round up savings. Whenever I have contacted chase, the customer service has be friendly and helpful. Reviewed on: 12th April 2024

Great it’s easy to use and handy

Great it’s easy to use and handy Reviewed on: 12th April 2024

Chase Bank is one of the best bank in the world and...

Chase Bank is one of the best bank in the world and I am very happy with the service Reviewed on: 12th April 2024

Cash back promotion is great

Cash back promotion is great, easy to use app. Customer service is great and fast replying. Rewards system is really good too and round up savings is great value . Reviewed on: 12th April 2024

Best rates for instant & savings

Online banking, offer best rates for instant & saving accounts. Plus cash back on all your purchases. Reviewed on: 12th April 2024

User friendly and customer supportive

I find it really easy to check my balance, my transactions and my interest earned all in one place and easy to navigate. Customer service is prompt too Reviewed on: 12th April 2024

Highly efficient personal banking system.

Highly efficient personal banking system. No tedious security codes or card readers. Chase treats its customers like grown ups - no constant fraud alerts. Minimal marketing which is fantastic. Excellent customer service. Would use Chase exclusively if they offered a credit card and a joint current account. Reviewed on: 12th April 2024

Easy to use and good cashback deal on spending.

Easy to use and good cashback deal on spending. Reviewed on: 12th April 2024

Best bank, best rates, best app & best service

They know what their customer wants and needs. The app and customer service are first class Reviewed on: 12th April 2024

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