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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I love the fact that I can use the card anywhere in...

I love the fact that I can use the card anywhere in the world and the currency exchange is fantastic. Reviewed on: 12th April 2024

Very easy to use app and the customer service throug...

Very easy to use app and the customer service through the app chat function has been excellent. Very prompt at resolving all the queries I’ve had. The team are very pleasant to deal with. I really like the round up function and also the cash back as it’s easy to see what you’ve earned Reviewed on: 12th April 2024

Former resistant user debit cards

I have been resistant to using a debit card instead of cash for everyday shopping, but Chase makes it so easy, spending instantly shows up on my fingerprint accessed account on my phone, and I love the "Round up" feature that makes saving those pennies painlessly accumulate in a generous interest savings section. I am helped to only spend within my means, and I actually can see where my money has gone! I am now confident in using a card and recommended it to all my friends. Reviewed on: 12th April 2024

Very smooth, no hassles everything is straight forward

Very smooth, no hassles everything is straight forward Reviewed on: 12th April 2024

Excellent service from the offset.

Excellent service from the offset. My switch started with issues which were easily resolved with the help of the customer service team. The app is so user friendly and I have so much clarity about my spending and saving. I love the round ups and rewards and overall really impressed with Chase since I made the switch. I had previously been with Nationwide and Santander for years but Chase is the new modern banking but still with real people. Once they crest the option of joint bank accounts we will be moving everything across to Chase! Reviewed on: 12th April 2024

Excellent customer services.

Excellent customer services.polite,understanding. Reviewed on: 12th April 2024

Fantastic service, great bank.

Fantastic service, great bank. It’s a shame all banks are as easy as Chase to use. Reviewed on: 12th April 2024

New account

Just opened up and account in the lat three months, Couldn't fault them so far. Reviewed on: 12th April 2024

Triwizard Cup worthy

I’ve had a very positive experience with this Bank. Including good customer service and friendly rapport with every agent I’d liaised with. 10/10 would recommend them as a safe and secure bet to bank with. Reviewed on: 12th April 2024

Super easy to navigate and to use the app.

Super easy to navigate and to use the app. Also emails tend to be interesting and they don’t send too many! Reviewed on: 12th April 2024

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