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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy bank with decent interest on saving and go...

Very easy bank with decent interest on saving and good cash back option. Reviewed on: 12th April 2024

To my surprise, Chase's online platform was a breeze...

To my surprise, Chase's online platform was a breeze to use. The layout was intuitive, making it super easy to find what I needed without any unnecessary clicks. What really impressed me, though, was the speed of the transactions. Within seconds of confirming the transfer, the funds were already showing up in the recipient's account. But here's where Chase truly excelled: their customer support. I encountered a minor issue with one of my transactions, so I reached out to their online chat support. Not only did they respond promptly, but they also went above and beyond to resolve my issue with a friendly and professional demeanor. Overall, my experience with Chase's online banking left me feeling incredibly satisfied. They've managed to combine user-friendly technology with top-notch customer service, making banking a hassle-free and even enjoyable experience. Chase, consider me a loyal customer for life! Reviewed on: 12th April 2024

Very easy to use, good advice through the app and se...

Very easy to use, good advice through the app and security. I have had to contact support on two occasions and both times they put my mind at ease and were very helpful indeed. The app also informs me off upcoming direct debits which I find very useful. Reviewed on: 12th April 2024

It’s a very easy app I appreciate the return and als...

It’s a very easy app I appreciate the return and also the cash back. Reviewed on: 12th April 2024

It’s a really good app.

It’s a really good app. Easy to set up and easy to use. Reviewed on: 12th April 2024

Excellent app and great customer service.

Excellent app and great customer service. Reviewed on: 12th April 2024

Best banking app I've ever used with fantastic deals...

Best banking app I've ever used with fantastic deals and interest Reviewed on: 12th April 2024

Great app.

Great app. You get great value - I really like the Round Up feature Reviewed on: 12th April 2024

Great bank good interest rates and always helpful

Great bank good interest rates and always helpful Reviewed on: 12th April 2024

One Stop Account

Easy to manage and great banking rewards Reviewed on: 12th April 2024

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