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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A Good Decision to Bank With Chase

Have been banking with chase for some months never any issues and great communications. The app is user friendly and easy to navigate. Reviewed on: 12th April 2024

Good Cashback option - Excellent Customer Communication

Good 1% Cashback option, more importantly you can contact the bank promptly via the online system and essentially get a prompt response ! Reviewed on: 12th April 2024

Best bank

Great service, very helpful and informative whenever there is a problem Reviewed on: 12th April 2024

Effective, safe, great.

Effective, safe, great. It delivers what it promises. Not a problem using it. Reviewed on: 12th April 2024

Best thing I did was get a Chase account.

Best thing I did was get a Chase account. Reviewed on: 12th April 2024

Great service.

Great service. Good cashback scheme. Reviewed on: 12th April 2024

Excellent

The current does exactly what I need. Excellent efficient and swift customer service. Excellent app. Great and very easy to work with. Good value for money. Reviewed on: 12th April 2024

Great bank with excellent customer service and excel...

Great bank with excellent customer service and excellent perks. Also great interest rates. Reviewed on: 12th April 2024

When I had a charge to my account which was not mine...

When I had a charge to my account which was not mine it was investigated and removed. The support team were very helpful and friendly both with this problem and also with another issue I had. Reviewed on: 12th April 2024

Easy to use app with complementary savings accounts

I've loved using the app to maintain and monitor my current account. It's simple to use, even for an oldie like me. And if I want to save money, I can easily move funds to a savings account at a competitive rate. I also like the transaction notifications that it gives me, which is always reassuring. Plus, I recently needed clarification about the money-back scheme and I was helped on the phone by a very capable member of Chase staff. Reviewed on: 12th April 2024

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