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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Really easy and intuitive app and new account process

Really easy and intuitive app and new account process Reviewed on: 12th April 2024

Great bank and easy to use app.

Easy to set up account. Good communication re setting up, adding or spending money. Easy to use abroad without any hassle. Reviewed on: 12th April 2024

Best mobile bank

Best mobile bank out there and good cash back Reviewed on: 12th April 2024

Brilliant set up - easy to use app, and excellent cu...

Brilliant set up - easy to use app, and excellent customer service on the phone. I was nervous about moving to an online only bank, but Chase have far-exceeded my expectations. Reviewed on: 12th April 2024

Great Bank, so easy! .

Easy to manage account on line. Lots of relevant communication from the bank. Even small personal accounts seem to matter regardless of monetary value. Transferrring money between accounts also very simple. A no hassle bank! Reviewed on: 12th April 2024

Fabulous from the off

Fabulous from the very moment of opening the account. Reviewed on: 12th April 2024

Perfect Banking

Never had any issues and always a great service. The incentives and rewards are great as well. Reviewed on: 12th April 2024

add value to my money

good cash back and rates are high Reviewed on: 12th April 2024

So easy to use - very simple to set up and a breeze...

So easy to use - very simple to set up and a breeze to work with…. Have recommended to colleagues and i work for a bank Reviewed on: 12th April 2024

Really easy to use app.

Really easy to use app. Good rates of interest. Excellent for exchange rates when travelling abroad Reviewed on: 12th April 2024

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