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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I’ve never had a problem benefits honest reliable

I’ve never had a problem benefits honest reliable Reviewed on: 12th April 2024

Easy to open account and good communication.

Easy to open account and good communication. Reviewed on: 12th April 2024

The app is easy to use and service is good

The app is easy to use and service is good Reviewed on: 12th April 2024

Every transaction is easy, the app is user friendly!

Every transaction is easy, the app is user friendly! I have never yet had to use customer services but I’m guessing that would be excellent too Reviewed on: 12th April 2024

Top notch account and website

Such a simple account structure and supported by a terrific website Reviewed on: 12th April 2024

Fabulous Holiday card

We love the fact that we have this card every where in the world with no charges Reviewed on: 12th April 2024

Great online bank.

Great online bank. Easy to use and interact with while providing great interest rates for savings. Reviewed on: 12th April 2024

Very good

The fact I can get money back make me love Chase bank Reviewed on: 12th April 2024

Confidently Choose CHASE

Easy to set up current account and switching from my old account was efficient. Love getting message each time I spend on my debit card really helps me keep check on my finances. Also like the fact that there is no account info visible on my card Reviewed on: 12th April 2024

Chase is ahead of the game.

Chase is ahead of the game on so many levels. I opened my account with them when they offered cash back on spending before other banks. I am a customer for life as they have helped me.manage my finances and I feel like I am being rewarded by them in the form of genuine cashback in my account on a monthly basis. I have recently opened a savings account as they are the only bank that offers a juicy rate compared to other banks. Customer service is fantastic as I don't get lost trying to reach a human. Reviewed on: 12th April 2024

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