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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Amazing bank , never had any problems and if there w...

Amazing bank , never had any problems and if there was any then all was sorted immediately and no waiting time , amazing customer service Reviewed on: 12th April 2024

1% cashback 1% interest

They have a unique product. I get 1% cashback on my spend and 1% interest on what I don’t spend. Can’t go wrong with either of that compared with other banks current account offering Reviewed on: 12th April 2024

The Bank for the Future

As a new entrant to the UK banking market Chase have a complete production to support the UK customer base. Reviewed on: 12th April 2024

Everything is so straight forward and quick transact...

Everything is so straight forward and quick transaction Reviewed on: 12th April 2024

Easy to use and very helpful.

Easy to use and very helpful. The app is very user friendly and I have never had any issues with it. they are great at communicating about interest rate changes etc.. Reviewed on: 12th April 2024

Great customer service.

Great customer service.love my new account Reviewed on: 12th April 2024

Best experience ever!

Chase has given me the ease of managing my money. The app is very easy to use and understand. Reviewed on: 12th April 2024

Best saver rate, unique mechanism (round up saving)...

Best saver rate, unique mechanism (round up saving) genius bank. Questionable CEO Reviewed on: 12th April 2024

A solid reliable bank

My parents banked with Chase for many years and I am happy to continue to do the same. It offers a great service and is reliable. The App is easy to navigate and get the needed banking information. The interest rate is also good. Reviewed on: 12th April 2024

Great app and card usage overseas is brilliant

I think the banking app is great and like the debit card for use overseas while on holiday as you get the best rates and are notified immediately of the payment. Excellent service all round and would highly recommend Chase to my friends as the go to bank. Reviewed on: 12th April 2024

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