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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy website to use straightforward rewarding

Easy website to use straightforward rewarding Reviewed on: 12th April 2024

Chase Bank provides an exceptional banking experience!

Chase Bank provides an exceptional banking experience! With their user-friendly mobile app, convenient ATM locations, and helpful customer service, managing finances has never been easier. From seamless transactions to competitive interest rates, Chase consistently exceeds expectations. I highly recommend Chase Bank to anyone looking for reliability, efficiency, and top-notch service! I have been with 4 other banks in the last 6 months and no other bank has provided me with the same outstanding and easy to use service like chase ! Reviewed on: 12th April 2024

Excellent Product

Very easy to open the account. User friendly and helpful communication Reviewed on: 12th April 2024

Easy menu,

Easy menu, fast transfer and you not wasting your time Reviewed on: 12th April 2024

I opened an account with them recently...

I opened an account with them recently and I've been loving all of the benefits. The interest earned on the account is great, the ability to open new accounts in the app is really handy and simple and I love their savings account options. Reviewed on: 12th April 2024

Was encouraged by my family to give the current and...

Was encouraged by my family to give the current and savings accounts a go and never looked back. Communication and help when needed is excellent. Reviewed on: 12th April 2024

App very intuitive and easy to use.

App very intuitive and easy to use. Friendly call centre Reviewed on: 12th April 2024

Fantastic app great incentives and any issues speedi...

Fantastic app great incentives and any issues speedily resolved Reviewed on: 12th April 2024

easy to use app, fast transactions, feels safe so fa...

easy to use app, fast transactions, feels safe so far, only started using chase as I am hoping for a better service than my usual provider Reviewed on: 12th April 2024

This is the best bank I have ever used, very helpful...

This is the best bank I have ever used, very helpful and excellent communications Reviewed on: 12th April 2024

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