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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I’m only a small account holder with chase .

I’m only a small account holder with chase . To be honest I prefer them to my normal bank. Reviewed on: 12th April 2024

I would recommend to anyone!

I would recommend to anyone! All my family and friends now have a Chase account because of me! Reviewed on: 12th April 2024

The 1% cashback is great!

The 1% cashback is great! The overall UI/UX is also very good and so is their support, but the cashback is really the why most people are on Chase. Reviewed on: 12th April 2024

At the start when I opened the account.

At the start when I opened the account..I had issues (security only) transferring money because from my other accounts to chase, because my chase account was new.... so my chase account was locked for safety I'm guessing... so I was asked to call chase which was easy by the way.. I was greeted by a friendly service agent who talked me though everything and unlocked my account Reviewed on: 12th April 2024

Just excellent easy to use app.

Just excellent easy to use app.good cashback Reviewed on: 12th April 2024

Excellent current account.

Excellent current account. Does what it needs to with no fuss Reviewed on: 12th April 2024

Great service, good account, easy to use

Great service, good account, easy to use Reviewed on: 12th April 2024

I originally opted for chase to use abroad but I lov...

I originally opted for chase to use abroad but I love it so much I use it for everything now! Reviewed on: 12th April 2024

I love my Chase current account.

I love my Chase current account. It's so simple and easy to use. Every time I make a payment or receive a payment I am notified on my mobile which makes me feel safe and secure. So easy to pay money in and transfer to other pots within my account keeping everything separate and easy to see how much money I have in each pot. Reviewed on: 12th April 2024

Cashback and interest, great combo!

I find it great to be able to earn cashback on shopping and interest for the money in the current account. Reviewed on: 12th April 2024

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