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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Best Current & Savings account

I have a current account and multiple savings account with Chase! I can’t fault them at all! Being able to have multiple savings pots helps me organise my money better as well as interest being paid monthly! I qualify for the 1% cash back each month on my current account which i think is a great way in rewarding your customers! I have recommended chase to multiple people and all have had a positive experience! I had to transfer a large sum of money to my solicitor and the security was great from chase, speaking to customer services and them ensuring everything was legitimate before continuing with the transaction! Can not fault them at all, just amazing! Reviewed on: 12th April 2024

Switched to Chase from another bank.

Switched to Chase from another bank. Process was quick and seamless. Online banking makes is super easy to manage my money and savings on a daily basis. Reviewed on: 12th April 2024

Excellent user friendly App.

Excellent user friendly App. Helpful service. Very impressed! Reviewed on: 12th April 2024

Omg where do i start, this bank i have now opened fo...

Omg where do i start, this bank i have now opened for about 3 months in which time , the app is excellent the notifications comes on my smart watch almost immediately where other banks take there time , I recently went too Goa where I was a bit worried about using my card and getting stung with fees , they where excellent no fees , and the conversion rate was better than some exchange centers , in fact they pretty much top them , all in all I have recommended a few of my friends now too chase , it’s such a pleasure too finally have a bank account what it says on the tin , well done guys keep it up Reviewed on: 12th April 2024

Cant be happier with this bank everything thing from...

Cant be happier with this bank everything thing from home banking and using it abroad is fantastic Reviewed on: 12th April 2024

The Personal Touch

I feel that Chase offer a very friendly and easy to use service, when interacting with Chase it doesn't feel as clunky or old fashioned and formal as other banks. You feel listened to and helped, most importantly they go a great way in making you feel valued. They go to great lengths to ensure capture important information unique to you, to assist future interactions. Reviewed on: 12th April 2024

Easy to use the online service , chase always gives...

Easy to use the online service , chase always gives good rewards Reviewed on: 12th April 2024

Excellent using abroad.

Excellent using abroad. No numbers on card Reviewed on: 12th April 2024

Been really positive and easy to transition to Chase...

Been really positive and easy to transition to Chase and love getting rewards back Reviewed on: 12th April 2024

I should have had one of these accounts years ago

I only opened the account in January this year and have had nothing but success with it. From the easy to use app, great savings rates & cashback, whats not to like Reviewed on: 12th April 2024

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