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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simple very easy to use app with a great savings fun...

Simple very easy to use app with a great savings function Reviewed on: 12th April 2024

great app and nice features, the savings section is...

great app and nice features, the savings section is also great, very user friendly and give good rates. Reviewed on: 12th April 2024

I had an unauthorised transaction on my account tell...

I had an unauthorised transaction on my account telling the bank what had happened the immediately took action and sorted the matter out for me. Reviewed on: 12th April 2024

Great bank no headaches happy to recommend to no oth...

Great bank no headaches happy to recommend to no other people Reviewed on: 12th April 2024

Easy to set up.

Easy to set up. Much easier than others Reviewed on: 12th April 2024

Very easy to access and use online for both current...

Very easy to access and use online for both current account and saving. Easy to move money between accounts too. Would highly recommend for ease. Reviewed on: 12th April 2024

I never had fast response from any other bank as Cha...

I never had fast response from any other bank as Chase are i have 5 different accounts and Chase deserve to be number one specially for that great customer service Reviewed on: 12th April 2024

Excellent service

They are very quick on resolving any issues if you have any Reviewed on: 12th April 2024

Everything is excellent.

Everything is excellent. From opening the account to using tge app. My main banking account now Reviewed on: 12th April 2024

First class service!

From opening an account a year ago everything I have had to do with Chase has been easy and straightforward. The app is very easy to use, their products are very competitve and customer service is excellent. I recommend them to friends already. Reviewed on: 12th April 2024

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