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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Set up my account two years ago with some reservatio...

Set up my account two years ago with some reservations I admit, after being recommended by a friend. I like the way I can earn rewards, just cashed £88 in to treat myself. Love the round up too. I like the very informative newsletters, easy to understand advice, which I do follow and I like the fact the CEO is a woman. Reviewed on: 12th April 2024

Excellent customer service and excellent service

Excellent customer service and excellent service Reviewed on: 12th April 2024

Nice features app could be simpler

Nice features app could be simpler Reviewed on: 12th April 2024

Great Bank

Banking app that’s easy to understand, quick responses for customer service Reviewed on: 12th April 2024

Excellent chase account support

Since I opened my chase account I have been able to keep track of my spending and keep on top of my bills with ease and chase has excellent support in place. Reviewed on: 12th April 2024

Love my Chase account, so easy to understand and use...

Love my Chase account, so easy to understand and use all features, very easy to pay into the account and also pay out. Also love the round up feature as well as monthly cashback. Excellent customer service. Reviewed on: 12th April 2024

Easy to use And the app is really good and payments...

Easy to use And the app is really good and payments are instant Reviewed on: 12th April 2024

It was straightforward in opening an account, easy t...

It was straightforward in opening an account, easy to upload your id and checks that were made. I never go on holiday without my chase card. Love the fact it gives you money back which I then add back into my chase account Reviewed on: 12th April 2024

Best Bank I've used.

Great cash back, round up, app has never broke on me. Transfers are instant. Good customer service. Reviewed on: 12th April 2024

Fantastic service

I had reason to contact customer services when I first used my account and I wondered how it would be with an online bank however i I couldn’t believe how helpful and quickly I got through to someone or how extremely helpful they were. Other banks could learn a thing or two from Chase bank. Reviewed on: 12th April 2024

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