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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Efficient, great products, easy to use App.

Efficient, great products, easy to use App. Reviewed on: 12th April 2024

Fantastic rates for savings accounts easy to use and...

Fantastic rates for savings accounts easy to use and no charges when using abroad Reviewed on: 12th April 2024

Great app and fantastic card to use abroad with 0% f...

Great app and fantastic card to use abroad with 0% fees and best conversion rates. I like the cash back feature and overall no issues at all, throughly recommend Reviewed on: 12th April 2024

Revolutionary banking has changed the way banking sh...

Revolutionary banking has changed the way banking should be. It is so easy to make new savings accounts and it has created a new standard Reviewed on: 12th April 2024

The app is really intuitive and easy to use.

The app is really intuitive and easy to use. The only issue I have is sometimes it takes a long time to refresh my balance so I need to exit the app, wait a while and reload it. Reviewed on: 12th April 2024

Best cashback

Cashback is fantastic Reviewed on: 12th April 2024

Set up my account two years ago with some reservatio...

Set up my account two years ago with some reservations I admit, after being recommended by a friend. I like the way I can earn rewards, just cashed £88 in to treat myself. Love the round up too. I like the very informative newsletters, easy to understand advice, which I do follow and I like the fact the CEO is a woman. Reviewed on: 12th April 2024

Excellent customer service and excellent service

Excellent customer service and excellent service Reviewed on: 12th April 2024

Nice features app could be simpler

Nice features app could be simpler Reviewed on: 12th April 2024

Great Bank

Banking app that’s easy to understand, quick responses for customer service Reviewed on: 12th April 2024

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