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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Customer service at its best!

Excellent online and telephone support. Assistance to help with any queries or issues you may have! Reviewed on: 12th April 2024

I moved to Chase from another bank.

I moved to Chase from another bank. The reasons were the cash back offer, the saving pots and rates were higher than most other high street bank. The service is great, the app works really well meaning that I can check my account and I know where I am. Reviewed on: 12th April 2024

Great bank east to use good customer service

Great bank east to use good customer service Reviewed on: 12th April 2024

Superb experience at every step.

Superb experience from initial app download through to open account, card and making a deposit. Simple, slick, easy process at each step. Professional attitude from every angle, with a real customer focused approach. Highly recommended. Reviewed on: 12th April 2024

Best bank.

Best bank. Best interface, live using the app also provides a very decent savings account Reviewed on: 12th April 2024

Just Amazing

A brilliant bank, great Interests, and being able to use it abroad it amazing Reviewed on: 12th April 2024

Serious bank

I'm very satisfied with Chase bank. They also have an excellent customers service. Reviewed on: 12th April 2024

clear, direct and quick customer service

clear, direct and quick customer service Reviewed on: 12th April 2024

Chase bank UK is by far the best.

Chase bank UK is by far the best banking and customer service experience I have ever had in the UK. Reviewed on: 12th April 2024

Any enquiries are dealt with quickly efficiently and...

Any enquiries are dealt with quickly efficiently and courtesly Reviewed on: 12th April 2024

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