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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent banking app very easy to use

Excellent banking app very easy to use Reviewed on: 12th April 2024

V good experience and fast working for transactions

V good experience and fast working for transactions Reviewed on: 12th April 2024

One of the vest thing about chase is it doesn’t char...

One of the vest thing about chase is it doesn’t charge money while withdrawing money on weekends and it always reset its withdrawal limit everyday. Reviewed on: 12th April 2024

Chase is a great place to bank

Since using Chase I have found it easier to use online banking apps Reviewed on: 12th April 2024

The customer service is very good, I have forgotten...

The customer service is very good, I have forgotten to cancel one of my recurring subscriptions and I have then opened a ticket as I wasn’t aware that I was going to be charged, the customer support agent has promptly responded, and have immediately blocked the subscription. In addition, I have then received a follow-up message stating that if the money would be taken away from my current account again, then I should report it back to them and they will raise a dispute. This showcases that Chase Bank is a bank that takes care of its customers. Reviewed on: 12th April 2024

Account efficient

Account efficient and easy to use Reviewed on: 12th April 2024

Very easy and simple way to operate and no fee when...

Very easy and simple way to operate and no fee when spending outside UK. Also get same exchange rate as you can see in google Reviewed on: 12th April 2024

Customer service at its best!

Excellent online and telephone support. Assistance to help with any queries or issues you may have! Reviewed on: 12th April 2024

I moved to Chase from another bank.

I moved to Chase from another bank. The reasons were the cash back offer, the saving pots and rates were higher than most other high street bank. The service is great, the app works really well meaning that I can check my account and I know where I am. Reviewed on: 12th April 2024

Great bank east to use good customer service

Great bank east to use good customer service Reviewed on: 12th April 2024

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