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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Superb experience at every step.

Superb experience from initial app download through to open account, card and making a deposit. Simple, slick, easy process at each step. Professional attitude from every angle, with a real customer focused approach. Highly recommended. Reviewed on: 12th April 2024

Best bank.

Best bank. Best interface, live using the app also provides a very decent savings account Reviewed on: 12th April 2024

Just Amazing

A brilliant bank, great Interests, and being able to use it abroad it amazing Reviewed on: 12th April 2024

Serious bank

I'm very satisfied with Chase bank. They also have an excellent customers service. Reviewed on: 12th April 2024

clear, direct and quick customer service

clear, direct and quick customer service Reviewed on: 12th April 2024

Chase bank UK is by far the best.

Chase bank UK is by far the best banking and customer service experience I have ever had in the UK. Reviewed on: 12th April 2024

Any enquiries are dealt with quickly efficiently and...

Any enquiries are dealt with quickly efficiently and courtesly Reviewed on: 12th April 2024

The best bank!

The best bank! I used to have all my money in a Lloyds accounts, but after switching to Chase, I would never go back. 1% cash back on every purchase I make AND no fees when using my card abroad. You can’t get much better than that. Reviewed on: 12th April 2024

It just works

The account is super easy to manage, great communication and a simple way to use app too Reviewed on: 12th April 2024

Set up account to use abroad.

Set up account to use abroad. Flawless service throughout. Very easy to setup and use. Can't fault them at all. Reviewed on: 12th April 2024

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