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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Very easy to access.

Very easy to access. Great incentives. Reviewed on: 12th April 2024

So far so good since I started using Chase as my ban...

So far so good since I started using Chase as my bank, no complaints at all. Reviewed on: 12th April 2024

Simple and rewarding

Fantastic rates, east to use, rarely asked for pin but authentication in app. East app Reviewed on: 12th April 2024

The Chase current account has really impressed me.

The Chase current account has really impressed me. Simply paying in your salary each month unlocks 1% cash bank on all spending. It’s also very easy and secure to send friends/family money via the app, which can be a frustrating experience through high street banks. Reviewed on: 12th April 2024

Feel a valued customer not a number

Always answer any queries promptly which makes me feel a valued customer. Easy to use app even 91 year old mother can use it. Reviewed on: 12th April 2024

Quality banking

So far, I have found chase bank to be a reliable trustworthy bank, for my financial needs, I have used them abroad with my ATM card, there fees are very competitive. I feel very safe to use this bank. Reviewed on: 12th April 2024

Customer service was very helpful in assisting me an...

Customer service was very helpful in assisting me and explaining their products Reviewed on: 12th April 2024

A great app and great cashback deals

A great app and great cashback deals Reviewed on: 12th April 2024

Excellent bank very good costumer service and help r...

Excellent bank very good costumer service and help really recommend to others Reviewed on: 12th April 2024

Fantastic, 100% recommended

I switched to Chase a few months ago from NatWest. I’d been with NatWest for over 20 years, and in that time, like so many high street banks, I was still just a number. With Chase, I already feel like a valued customer. The APR rate on current and savings accounts is fantastic. I also think the app is brilliant, there’s nothing you can’t do on there with ease - I especially like that card details are accessible through the app as well. I hope Chase will expand further and think about joint accounts as well, but for me right now, I couldn’t be happier. Reviewed on: 12th April 2024

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