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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very helpful to get money back after paying for good...

Very helpful to get money back after paying for goods online and not receiving them Reviewed on: 12th April 2024

No foreign spending charges

Simple to use app and no foreign spending charges Reviewed on: 12th April 2024

Excellent account with excellent rates of interest.

Excellent account with excellent rates of interest. Best card for foreign travel. Reviewed on: 12th April 2024

How banks and apps should be

Very impressed with the app and ease of use, as well as the functionality (and things like integration with Nutmeg for investments). I like that the card has no card number/date/etc, instead details are on the app. Customer service has been very good. Reviewed on: 12th April 2024

Can easily track savings and spending.

Can easily track savings and spending. Excellent. Reviewed on: 12th April 2024

Great usability and a fantastic customer service!

I was always with santander and when the opportunity to join chase arrose i decided to sign up. I have now been with chase current account for 5 years and have never had any issues with the service or usability and the customer service is great. Reviewed on: 12th April 2024

Excellent bank easy process for account opening

Excellent bank easy process for account opening Reviewed on: 12th April 2024

Couldn’t be Better

Fantastic customer service and easy-to-use user interface model. Never been easier to handle and track my money to improve how I use and manage it. Reviewed on: 12th April 2024

Love it.

Love it. I get cash back in all my debit card spend Reviewed on: 12th April 2024

Moved from the coop to chase.

Moved from the coop to chase. Really good interest rates and helpful customer service as can send a message which fits in with a busy lifestyle Reviewed on: 12th April 2024

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