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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Innovative bank

Innovative cash back model and 5% on round-ups Reviewed on: 12th April 2024

Excellent App Based Banking with great support

It is very easy to set up and use. Interest is good too. Reviewed on: 12th April 2024

So easy to set up and save money.

So easy to set up and save money. By far best bank I’ve used for having a savings account and the cashback on money you spend is a great way to get more customers. Reviewed on: 12th April 2024

So far the experience with live chat is the most use...

So far the experience with live chat is the most useful and helpful! The customer service took action for my cases asap. Reviewed on: 12th April 2024

Excellent modern banking

Easy set up and use of account. Ideal for modern banking. Reviewed on: 12th April 2024

Amazing app, people and efficiency

Amazing and easy to use app with quick and efficient communication when support is needed. Lots of good financial health advice readily available and very intuitive and user friendly systems. The ability to link the current account to an equally excellent high interest savings account so easily makes it all the perfect customer experience. Reviewed on: 12th April 2024

Dealing with issues

If I have any problems I have only to phone them and it is quickly resolved Reviewed on: 12th April 2024

Cashback on purchases is always welcome.

Cashback on purchases is always welcome. Reviewed on: 12th April 2024

Great to use for all travel money.

Great to use for all travel money. I would highly recommend! Reviewed on: 12th April 2024

Very easy from start to finish with great products a...

Very easy from start to finish with great products and offerings Reviewed on: 12th April 2024

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